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DO YOU CHARGE HANDLING OR PACKING CHARGES?
HOW CAN WE CONTACT YOU IF WE HAVE MORE QUESTIONS?
CAN WE PICK UP AN ITEM IF WE LIVE IN YOUR AREA?
DO YOU SHIP FLAT-RATE?
HOW LONG DOES IT TAKE TO PACK AND SHIP MY ITEM?
WHAT SHIPPING SERVICES DO YOU USE?
WHAT ARE YOUR POLICY FOR RETURNS?
WILL YOU COMBINE SHIPPING?
WHY ARE YOUR SHIPPING COSTS SO CHEAP?


DO YOU CHARGE HANDLING OR PACKING CHARGES?
NO, THIS IS A FREE SERVICE TO YOU.

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HOW CAN WE CONTACT YOU IF WE HAVE MORE QUESTIONS?
YOU CAN EMAIL US AT CS1401@OPTONLINE.NET AND WE WILL RESPOND AS SOON AS POSSIBLE. PLEASE INCLUDE YOUR PHONE NUMBER IN THE EMAIL IF YOU PREFER A PHONE CALL.

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CAN WE PICK UP AN ITEM IF WE LIVE IN YOUR AREA?
NO, SORRY BUT WE SHIP ALL OUR ITEMS.

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DO YOU SHIP FLAT-RATE?
YES, IF WE CAN COMBINE THE ITEMS IN ONE FLAT-RATE SHIPPING BOX, WE WILL, AND YOU ONLY PAY THE FLAT RATE COST FROM THE U.S POSTAL SERVICE.

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HOW LONG DOES IT TAKE TO PACK AND SHIP MY ITEM?
WE WILL SHIP WITHIN 48 HOURS FROM THE TIME PAYMENT IS RECEIVED. YOU WILL RECEIVE TRACKING INFORMATION SO THAT YOU CAN TRACK YOUR PACKAGE.

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WHAT SHIPPING SERVICES DO YOU USE?
WE USE THE UNITED STATES POSTAL SERVICE AS WE ARE LOCATED ACROSS THE STREET FROM A POST OFFICE AND WE FIND THAT THEIR RATES ARE THE BEST FOR WHAT WE SELL.

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WHAT ARE YOUR POLICY FOR RETURNS?
ALL SALES ARE FINAL UNLESS WE HAVE MISTAKENLY ADVERTISED THE ITEM. PLEASE READ THE FULL DESCRIPTION ON ANY ITEMS. WE WILL DESCRIBE EACH ITEM AS BEST WE CAN BUT WE ARE NOT RESPONSIBLE IF YOU ORDER SOMETHING THAT IS NOT COMPATIBLE TO YOUR PRODUCT. WE WILL GIVE MEASUREMENTS, SIZES, PART NUMBERS, ETC. TO THE BEST OF OUR ABILITY.

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WILL YOU COMBINE SHIPPING?
YES, PROVIDED THE ITEMS ARE SHIPPING FROM THE SAME LOCATION.

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WHY ARE YOUR SHIPPING COSTS SO CHEAP?
BECAUSE WE ARE SHIPPING BY THE BEST AND CHEAPEST WAY POSSIBLE SO THAT YOU DON'T OVER PAY.

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Last Updated: 3 Feb 2009 13:52:49 PST home  |  about  |  terms  |  contact
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